Automated gifts that open more doors.

Trigger, personalize, and track every send—then watch pipeline and loyalty grow.

CRM deal card → gift kit animation → KPI counter (video)

How It Works

Send the perfect gift in three simple, automated steps.

1. Trigger the Gift

Connect your CRM or sales tools to automatically trigger a gift when a prospect hits a key milestone, like booking a demo or signing a contract.

1. Trigger the Gift

2. Curate the Perfect Item

Find the perfect, high-impact gift or box from our curated marketplace of premium items.

2. Curate the Perfect Item

3. Deliver & Track the Impact

We handle all the logistics, from address collection to shipping. You just track the delivery and watch the impact on your deal in real-time.

3. Deliver & Track the Impact
Integrations

Connect your favorite tools

Seamlessly integrate with your existing workflow. Trigger smart gifts, automate fulfillment, and track ROI across all your favorite platforms.

From CRM triggers to e-commerce automation, our platform connects with the tools you already use to make gifting effortless and impactful.

Salesforce CRM integration
HubSpot integration
Slack communication integration
The Evidence

Why Smart Gifting Wins

Strategic gifting is more than a kind gesture. It's a proven strategy rooted in psychology and backed by powerful business results.

The Principle of Reciprocity

Gifts feel like favors, creating a subconscious obligation for prospects to engage. It opens doors and starts conversations.

+6.31x*

Improvement in Second Call Rates

The Power of Brand Recall

Tangible items leave a deeper footprint in the brain, improving memory and keeping your brand top-of-mind long after a digital ad is forgotten.

+1.84x*

Increase in Win Rates

The Account-Based Advantage

Gifting provides a hyper-personal way to engage key accounts, breaking through the noise for high-value targets and accelerating the sales cycle.

29% Faster*

Deal Closing Time

The Drive for Human Connection

In a digital-first world, a physical gift creates a memorable, human touchpoint that builds real relationships, leading to significant financial impact.

15x ROI*

Average Revenue Impact

*All statistics from 2024 B2B Sales & Gifting Platform industry reports.

One Platform, Endless Possibilities

From accelerating sales deals to retaining top talent, see how Smart Gifting powers your most important workflows.

Sales Outreach

Break through the noise and book more meetings with key accounts.

  • Automated Trigger Rules
  • Address-less Delivery
  • Real-time ROI Tracking
Customer Renewals

Reinforce value and build loyalty at critical renewal milestones.

  • Milestone Automation
  • Personalized Gift Curation
  • Sustainability Options
Event Follow-Up

Convert booth traffic into qualified pipeline with memorable, timely gifts.

  • CRM Integration
  • On-Demand Swag
  • Address-less Delivery
Employee Recognition

Celebrate anniversaries and achievements to boost morale and retention.

  • Anniversary Automation
  • Curated Gift Marketplace
  • Company Swag Stores

Flexible Plans for Every Strategy

Smart Gifting is just one part of our powerful merchandising platform. Choose the model that best fits your goals.

Pay As You Go

Perfect for trying out smart gifting or for one-off projects.

  • On-demand gift marketplace
  • Address-less sending
  • Basic CRM integrations
Get Started

Growth

Unlock the full power of the Merchiest platform to scale your strategy.

  • Your Own Swag Inventory
  • Points-Based Redemption System
  • Volume-Based Pricing
See All Features

Enterprise

Custom solutions for large-scale operations and unique needs.

  • Everything in Growth, plus:
  • Dedicated Account Manager
  • Custom Integration Assistance
  • Custom Procurement & Sourcing
Contact Sales

Frequently Asked Questions

Have questions about Smart Gifting? We've got answers. If you can't find what you're looking for, feel free to contact our support team.

Still have questions? Contact our support team and we'll help you get started.